Privacy Policy

Sonder Youth Ltd. is committed to protecting personal information, and does so in accordance with the Australian Privacy Principles, which are set out in Schedule 1 of the Privacy Act 1988 (Cth), and any other applicable state or territory legislation.

Information obtained through the Sonder Youth Ltd. Website: 

Sonder Youth Ltd. may collect personal information to assist in operations, marketing, payments and refunds, and achieving its charitable purpose of empowering young people to create positive change in their lives and the world.

Sonder Youth Ltd. retains information provided by visitors to our website who: 

  • Subscribe 

  • Make a purchase 

  • Fill out a form 

Information is only recorded and kept when given voluntarily by website visitors recorded according to the 1988 Privacy Act. 

Payment information is not recorded or kept by Sonder Youth Ltd. and Sonder Youth Ltd. takes reasonable steps to ensure information is secure on the company website.

Managing personal information:

Sonder Youth Ltd. handles personal information in secured, electronic accounts. Access to these accounts is only granted to the Sonder Youth Ltd. Managing Director and Board Chairperson, and when necessary, Sonder Youth Ltd. representatives approved by the Managing Director or Chairperson.

Information is kept for a minimum of 5 years. Sonder Youth Ltd. also takes reasonable steps to destroy or permanently de-identify personal information where it is no longer needed for a permitted purpose.

Contacting us about the use of your personal information:

If you:

  • Would like to opt-out of direct marketing

  • Would like to access your personal information held by Sonder Youth Ltd.

  • Would like to correct your personal information held by Sonder Youth Ltd.

  • Ask a question regarding this policy

Please reach out to us at team@sonderyouth.com.

We will investigate your queries and complaints within a reasonable period of time and will notify you of the outcome of our investigation.

DEFINITIONS 

“Personal information” refers to: 

  • information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not. 

“Sonder Youth Ltd. representative” refers to: 

  • full-time, part-time and casual staff, contractors, sub-contractors, facilitators, board members, directors