Frequently asked questions

Do I need parental consent to go on the Global Changemaker Program?

You sure do! Anyone under 18 years old will need to have signed consent from a parent or legal guardian.

I have a group that I would like to take on the program. Is that possible?

Sure! While our Global Changemaker program is usually targeted at individuals, we love to organise custom programs for groups. We are able to adapt our existing program to suit your needs. Contact us so we can get started developing your program!

Will I have internet access in during the program?

All our accommodation will have wifi access. Upon arriving in Vietnam, teams will be given the opportunity to buy sim cards if they wish. Additionally, your Sonder Youth leader and in-country guide will have 24/7 internet and phone access which can be used by participants at any time.

Who will be leading you on the program?

You will be joined on the program by a Sonder Youth staff member and an in-country guide from our partner in Vietnam, Red Lotus. Both staff members will be supervising the team for the duration of the program.

What safety measures are in place on the Global Changemaker program?

Safety is a top priority at Sonder Youth and we use our travel experience and experience in Vietnam to minimise risk at all times.

Teams will be covered by International SOS which provides 24/7 emergency medical assistance and advice. Your Sonder Youth leader is first aid trained and supervising all activites 24/7. Risk assessments and safety briefings are conducted for each activity on the program and pre-departure safety and medical information is distributed 10 weeks prior to travel to allow for complete preparation. Additionally, all travellers MUST be covered by personal travel insurance in order to come on the Global Changemaker program.

Is my program fee refundable?

To secure your place on the program you will be required to pay a non-refundable deposit of $300. Up to 7 weeks before the commencement of the program the remainder of any fees paid (up to $2,000) can be refunded. 7 weeks prior to the commencement of the SY Global Changemaker program a cancellation fee of $575 applies. This is equivalent to 25% of the total program fee. Read our refund policy here.

What happens with flights and insurance?

Your Sonder Youth leader will be with you every step of the way with advice and recommendations in purchasing flights and insurance. As flights time and prices are subject to frequent change, Sonder Youth leaves the final decision on flights up to you. Your Sonder Youth leader will indicate which flight the majority of the team and your leader will be flying on if you do wish to travel together.

If taking a flight independantly you will be met by your leader at the airport in Vietnam upon landing. In this case your airport transfer may be at your own cost (approx. $15).

What is included in pre-departure?

Pre-departure includes a minimum of 12 weeks preparation with the help of your Sonder Youth leader. This includes support and guidance preparing flights, insurance and vaccinations. Additionally you will undergo pre-departure briefings regarding safety, conduct and an introduction to Vietnam.

What is the application process?

Once you submit your application online and we will get back to you within 7 days to indicate if you will recieve an interview. Interviews are conducted over the phone or in person. Once your interview has been conducted you will recieve your result via email. The entire application process takes approximately two weeks.

Don't think you can afford it?

We understand that traveling overseas can be expensive! Our team is happy to work with you to build a payment plan so you can pay in installments. You can also get creative! Platforms such can be useful to crowdfund your Sonder Youth trip with help from friends, families and even some kind strangers!


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Frequently Asked Questions

© 2020 Sonder Youth                                   ABN 59 634 562 520   |    NSW Australia    |   +61 403 652 303

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